Hi, Do you receive any error codes or messages? The issue could be caused in the sound card or speaker driver/firmware. Let’s try the following steps and check. Method 1: You may try running the Hardware troubleshooter and check for the issue. Method 2: You may try running the Windows Updates and install all the available updates including the optional driver and firmware updates. You may also refer to and check for any driver/ firmware to be installed for the speakers. For further information, refer to the articles: H ope the information helps. ![]() The award-winning Flip 2 portable wireless speaker from JBL brings. I had a Bluetooth speaker to listen. My dell e6420 finds the flip 2, downloads the driver. Jbl Bluetooth Speaker Download![]() Let us know if you need further assistance with Windows related issues. We will be happy to help. Thanks for your suggestions There are no error messages If the Ipad or Samsung phone are on bluetooth recognises the devices. But not the speaker. Flip Bluetooth SpeakerBoth the Ipad a Samsung can connect to the speaker If you turn off the Ipad and Samsung bluetooth recognises no devices Metod 1: I dont think the sound card would stop Bluetooth recognising a bluetooth device, as I can hook the speaker up with a cable to the earphone plug and it works ok. But I will try disabling the sound card to see if that makes a difference I will try this afternoon NZ time as well. Method 2: System is a new installation of windows 7 Ultimate sp1 and upto date on all updates. No Support Downloads for JBL Flip Bluetooth Speakers on JBL Website ( Just shows a picture of the Speaker and Coming soon header) For further information, refer to the articles: Is only relevant if the device is recognised. I am thinking that the bluetooth dongle is bluertooth 2. I will get a bluetooth 4: dongle and see if that makes a difference. Hi Nikhil, Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10. As you are facing issues with accessing the JBL flip device on Windows 10, we will help you with this issue. Do let us know the following to assist you better with this issue: • How exactly are you connecting the JBL device? • Is this issue confined only with the JBL device? • Have you tried to connect any other external devices to the ports and check if the issue persist? • Is the JBL device detected on your computer?
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